Our clients make us
At Tracy Williamson Designs each member of our team has a genuine passion for Weddings and Events and we are honoured to have worked with some truly amazing people, together with their families and friends to help make their special occasion absolutely perfect in every way possible.
We pride ourselves on providing a high quality service and our reputation within the Weddings and Events industry is second to none which is evidenced by our proven track record as well as the endorsements from the many wonderful venues who recommend and use our services.
We love receiving feedback from our clients as it enables us to evaluate the services that we provide as well as inspiring us to continue doing the work that we enjoy so much!
Below are a few transcripts from some of the many emails, cards, texts and letters that we have received. We do hope that you enjoy reading these as much as we have.
With very best wishes,
Tracy and Alan Williamson
‘Nothing was too much trouble’
Their friendly professional approach is refreshing, and having a ‘touch base’ system is really reassuring for brides and I welcomed that. Their products are fantastic and reasonably priced. Always sourcing new stock too.
Nothing was too much trouble and I could not rate them highly enough.
‘way above our expectations’
The venue was stunning and was way above our expectations. They kept us well informed and even though I had an idea what they were going to do I was blown away on the day.
‘the venue styling was beautiful’
Tracy and Alan showed excellent customer service throughout all of our wedding planning for the venue. I gave them a rough idea of what I liked and didn’t like and they worked their magic with that. They provided myself and husband with lots of different options of what would work at our venue. We chose our choices. They then came to the venue closer to the wedding to reconfirm / amend any plans we had made. So glad they did as it gave me a feel for how the venue would look and Tracy and Alan a better insight into the venue which allowed for any changes which they we’re happy to accommodate. The communication right through to the day was great and they were quick at responding which put my mind at ease that it would all flow. On the actual day my wedding flowers arrived and they were amazing. Once I got to the venue the styling was beautiful and so charming / classy. It was more than we imagined and really caught the venues highlights. I couldn’t recommend Tracy and Alan enough for their customer service, it was one of the best we had from the wedding industry.
"Creative in interpreting our ideas and full of suggestions"
Great personal service, very flexible and creative in interpreting our ideas and full of suggestions - always there when we needed them but discreet on the day whilst still being amazingly supportive and approachable. A great team that fitted our personalities so well.
‘The team did an amazing job with our venue’
Tracy is an amazing kind bubbly person and has such a flair for what she does, she was attentive from start to finish and when I lost my way with idea she was sure to pick me back up. The team did an amazing job with our venue as the outside ceremony was changed to indoors last minute due to the weather conditions. The team were amazing and it looked so beautiful from start to finish. My face was beaming all day with how perfect it looked and how smooth it all ran with the turn around from ceremony to wedding breakfast to evening reception being so speeding it really amazed me. I would definitely use Tracy and the team again.
‘Amazing eye for detail’
Tracy and Alan took a huge weight of my mind on the big day making sure everything was perfect. Beautiful decor and amazing eye for detail but most of all they are an extremely lovely couple couldn’t have asked for more ❤️ Thank you xx
‘I was blown away’
Tracy and Alan decorated our venue and we could not of asked for anything else. They did it beautifully, totally transformed our venue beyond what we were expecting. I was blown away. They made my wedding day totally stress free. Brilliant customer service.
Their attention to detail was impeccable and really thoughtful.
Communications were always really timely, friendly and professional. Nothing was too much trouble.
Their love for their products and service was evident when I met Alan at a wedding Fayre and their periodic ‘checking in with us to make sure planning was going well was great.
Would thoroughly recommend Tracy and Alan.
"we couldn’t have had a better venue stylist"
Tracy was fantastic from beginning to end with our wedding planning and styling. She provided everything we asked for, advised us where needed and made our venue look incredible. The centrepieces were exactly what I wanted and we couldn’t have had a better venue stylist!
‘Excellent from start to finish’
In the run up to my wedding and throughout my wedding day Tracy and Alan were outstanding. (Tracy and Alan also decorated the venue for my engagement party which was excellent too). Nothing was too much trouble. The quality of venue decorations and bouquets/button holes were exceptional. Everything was seamless on the day as they decorated first my ceremony venue and then the wedding breakfast suite. Tracy also did my bouquet of flowers and 5 bridesmaids bouquets. Excellent from start to finish.
I would certainly recommend them to anyone else planning a wedding/party.
They should definitely win an award for outstanding customer service.
‘the room looked STUNNING’
Tracy and Alan are just the most amazing team. I’d seen their company online and arranged to meet them at a wedding fair and we completely fell in love with them. They are so passionate and it just bursts out of them how much they love what they do. And the best thing about them is the want to do whatever will make their clients happy and have the most beautiful wedding ever. They told us the places we didn’t need to waste money which I really valued rather than selling us services we didn’t need. They even met us at the venue to go through everything in detail so we can plan things out in person. On the day the room looked STUNNING. Everyone commented how beautiful it looked and that was all because they completely understood our vision and what we were trying to create. I cannot thank them enough.
‘100 times better than you ever imagined’
Tracy and Alan are fantastic, absolutely amazing. We felt very looked after on our wedding day. From the moment we met we clicked and Tracy is excellent at guiding you through your thoughts of how you imagine things to look and then goes away and makes them 100 times better then you ever imagined. Thank you so much for putting us at ease that all was in hand on the day.
‘They have fantastic customer service’
Tracy was a fantastic supplier. From my first enquiry over a year and a half ago she was the only company to offer to meet at the venue. They offered their options and at no time pushed items upon you to buy. They have fantastic customer service, reply instantly and were there for me massively on the day. They designed the venue beautifully and I had lots of comments. If I ever need anything like this again there will be no doubt I would use them they supplied all my flowers also... overall 5 star !!!
The consultation process